QQI Level 5 Communication Skills 5N0690

On successful completion of this course, learners are awarded QQI Level 5 Communication Skills Component Certificate 5N0690.  This course can be used towards several QQI Major Awards in Healthcare.

Specific Outcomes include:

  • Understand the key terms used in communications theory, recognise the kinds of listening required in different contexts (understanding, interpreting, receiving and delivering information), demonstrate a range of listening behaviours, practice communications techniques relevant to different situations, participate effectively in group discussions and negotiated decision-making, participate effectively in formal meetings, prepare and deliver an oral presentation and questions.
  • Gather information from a range of written material including technical/vocational, personal, literary, business and media communication; read a range of texts critically, with objectivity and discrimination; apply a reading approach appropriate to purpose and the nature of the text.Write clearly, confidently and expressively in a variety of forms; use vocabulary with confidence and in the correct context.
  • Demonstrate an understanding of non-verbal communication and visual codes such as signs, symbols, etc.Recognise the role of perception in the communication process.Understand the importance of non-verbal communication in healthcare settings.

Entry Requirements:

  • Leaving Certificate or relevant qualifications and/or relevant life and work experiences.
  • All participants on this course must have good fluency in English

This course is run over 10 Wednesday Evenings 6.00pm – 9.00pm

All participants on this course must have fluent spoken and written English

Full details available here

For more information contact claire.coakley@stlukeshome.ie

For further information on courses awarded by QQI please visit www.qqi.ie 

NO DATES SET FOR 2021