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  • To widen the understanding of the issues in self and others that may contribute to episodes of Challenging Behaviour
  • Appreciate the role of non-verbal behaviour in Challenging Behaviour
  • Take account of verbal communication styles
  • Demonstrate awareness of the ABC model
  • (detailed problem solving and case studies in full day programme to include transational analysis model)
  • Discount Price if taken with the morning course Approaches to Dementia Care


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